Terms and Conditions

Terms and Conditions

  1. Introduction

These Terms and Conditions ("Terms") govern the sale of products by Deep Red Creative LTD T/A The Northern Line ("we," "us," or "our") to the customer ("you" or "your"). By placing an order with us, you agree to be bound by these Terms.

  1. Minimum Order Value

The minimum order value is £100. Orders below this value will not be processed. 

  1. Carriage Charges
  • A carriage fee of £12 will be applied to all orders under £400 Exc VAT.
  • Orders of £400 + VAT or more will be carriage paid.
  1. Order Issues and Returns
  • If you encounter any issues with your order, you must notify us within 48 hours of delivery. Any claims made after this period may not be accepted.
  • Please contact our customer service team with your order details and the nature of the issue to initiate a return or replacement.
  1. Payment Terms
  • First Orders:Payment for the first order must be made before the order is processed and shipped.
  • Subsequent Orders:For all subsequent orders, you may apply for a credit account. Goods remain the property of Deep Red Creative LTD until paid for in full. Payment must be made within 30 days from the invoice date.
  1. Credit Terms
  • We reserve the right to review and adjust your credit terms at any time.
  • Late payments may result in the suspension of your credit account and future orders may need to be paid for in advance.
  1. Pricing and Availability
  • All prices are listed in GBP (£) and are subject to change without notice.
  • We reserve the right to change product prices and availability at our discretion.
  1. Delivery
  • We aim to dispatch orders promptly. However, delivery times are estimates and not guaranteed.
  • We are not liable for any delays in delivery caused by circumstances beyond our control.
  1. Limitation of Liability
  • Our liability for any claim, whether based on contract, tort (including negligence), or otherwise, for any loss or damage arising out of, or connected with, any order shall in no case exceed the price of the products ordered.
  • In no event shall we be liable for any indirect, incidental, or consequential damages of any kind.
  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of The United Kingdom.

  1. Amendments

We reserve the right to amend these Terms at any time. Any such amendments will take effect when posted on our website or otherwise communicated to you.

  1. Contact Information

For any questions or concerns about these Terms, please contact us at:

By placing an order with Deep Red Creative LTD, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.